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Returns

Returns Policy

Muay Thailand wants to ensure you are completely satisfied with your order but we understand that sometimes you may change your mind when you receive your goods. Any returns/exchanges must be submitted within 30 days from the day you receive the goods.

Returns

Returns will only be accepted for unworn items in their original condition, with tags still attached.  When returning a parcel for any reason, please include a note that clearly states your name, order number and reason for return. Failure to include this will result in delays and may even withhold the return from being processed.

Postage costs for returns will only be paid for faulty or incorrect items - in which case, you must inform us prior to returning the item and we will provide a pre-paid postage label to return the item.

Exchanges

We advise you to send your items back via recorded post service and get a proof of postage as we cannot be held liable for any goods lost in transit. Customers will need to pay for this postage when exchanging items. No shipping costs will be refunded.


Refunds

Once your goods are accepted back into stock a refund payment will be processed within 3-7 working days. The refund will be returned to the card or Paypal account on which the initial payment was made and, depending on the payment method used, can take up to 30 days to appear back in your bank. If an item has been purchased in a sale or promotion, you will only be refunded the price you have paid for the item.

Muay Thailand Return Address

Muay Thailand c/o Fulfilmentcrowd,
Matrix Park,
Western Avenue,
Chorley,
Lancashire,
PR7 7NB